नौवहन महानिदेशालय
Directorate General of Shipping
Ministry of Ports, Shipping and Waterways
Government of India
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Anonymous complaints

No action is required to be taken on anonymous complaints irrespective of the nature of the allegations and such complaints need to be filed.

Following are the guidelines issued by CVC & DOPT in this regard

  1. Chapter -V, para 5.6.1 of the CVC Circular No.25/12/21 dated 24.12.2021 which is the Comprehensive guidelines on Complaint Handling Mechanism,
  2. DOPT’s OM No.104/76/2011-AVD.I dated 18.10.2013 read with CVC’s Circular No.07/11/2014 dated 25.11.2014
  3. DOPT’s OM No.104/76/2011-AVD.I dated 8th October, 2018.
  4. CVC’s circular no.12/09/20 dated 24.09.2020 issued on instructions for strict compliances of the DOPT’s and CVC’s guidelines on the subject matter.
  5. Para 2(i) of the DOPT vide OM No.104/76/2022-AVD.IA dated 28.09.2022 which are consolidated guidelines on handling of the complaints in Ministries /Departments.
  6. Para 3.10.2(a) of the Vigilance Manual 2021.