नौवहन महानिदेशालय
Directorate General of Shipping
Ministry of Ports, Shipping and Waterways
Government of India
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Anonymous complaints

Following are the guidelines issued by CVC & DOPT in this regard

  1. Chapter -V, para 5.6.1 of the CVC Circular No.25/12/21 dated 24.12.2021 which is the Comprehensive guidelines on Complaint Handling Mechanism,
  2. DOPT’s OM No.104/76/2011-AVD.I dated 18.10.2013 read with CVC’s Circular No.07/11/2014 dated 25.11.2014
  3. DOPT’s OM No.104/76/2011-AVD.I dated 8th October, 2018.
  4. CVC’s circular no.12/09/20 dated 24.09.2020 issued on instructions for strict compliances of the DOPT’s and CVC’s guidelines on the subject matter.
  5. Para 2(i) of the DOPT vide OM No.104/76/2022-AVD.IA dated 28.09.2022 which are consolidated guidelines on handling of the complaints in Ministries /Departments.
  6. Para 3.10.2(a) of the Vigilance Manual 2021.